Service Support Variations.

DTech is committed to developing innovative ideas through creativity, research, and collaboration while sourcing input from team members at all career stages. We actively cultivate an array of perspectives by embracing cross-office and inter-regional collaboration whether in person or through cutting-edge technology. Team members can contribute to projects across a wide range of scales, market sectors, and geographical contexts, allowing individuals to expand their horizons and grow as well-rounded creative professionals.

Support Plan.

Customize a support plan to exactly fit the needs of the business.  Choose from business hours, on demand only service to full 24x7x365 support.Determining the right level of support is critical. DTech will provide a no-cost assessment report to establish a baseline of requirements and work closely with all stakeholders  to find the right balance of support.

Single Source.

Hospitality businesses are technologically complicated.  DTech simplifies this situation by placing knowledgeable and resourceful support professionals as your single source. WiFi, telecom, applications, network infrastructure and more can now be supported through a single, reliable partner that understands and shares your urgency to resolve issues when they arise.

On Sight / Remote.

In many instances, the most effective support model combines on site presence and remote troubleshooting service. DTech caters to this need with tailored support offerings that reflect the need of each property or location. Constant performance monitoring, customer engagement and management oversight ensures that our support teams constantly adapt to meet the needs of your business.